Reminder: Please do not send personal information such as your social security number (SSN), card number or bank account number in your message.

Or you can choose one of the options below:

Contact Customer Support

1-833-432-6366

Mail Us

450-B Century Park S
Suite 100
Birmingham, Alabama 35226

Contact Sales and Marketing

 

1-205-715-8955

Reloading Your Card

Reload your card with cash at any of our thousands of retail locations across the country. Find the closest to you here.

Or head over to our How to Load page to get a refresher on other ways to load your card. Remember, your FanPoints accumulate every time you load or use your card so you want to keep it handy for a chance to win big rewards!

FAQs

Have a question? Check out our FAQs and see if we can answer it quickly.

You can also ask our FanBot any questions you may have and it will guide you to a related article. The FanBot is located on the bottom right corner of any page of the Fancards website. Just look for the blue message bubble!