Hi everyone, our team at Fancards wants to make sure we do our part to keep cardholders up-to-date on how you can continue to use your Fancard despite the current Coronavirus (COVID-19) pandemic. Below are some tips, videos, and more to help you navigate this time. For more information, please email us at firstname.lastname@example.org
Fancards Playbook for Coronavirus (COVID-19)
Here are some important features and ways to use your Fancard!
MOBILE CHECK LOAD
LOAD WITH CASH
Cash loading is one of the most flexible options for reloading your Fancard, and can be at thousands of locations nationwide. This includes many grocery stores and pharmacies, which are places most likely to remain open in light of the current coronavirus pandemic. To find a location convenient for you, click here!
USE APPLE PAY
For iPhone users, the World Health Organization (WHO) recommends using contactless payments as much as possible. That means Fancard cardholders are strongly encouraged to use Apple Pay as much as possible. Putting your Fancard in your Apple Wallet takes less than a minute, and can be done easily through the Fancard Mobile Banking app!
Lastly, don’t forget we have live chat support available Monday-Friday from 10:00 EDT to 6:00 EDT. Our agents would be happy to assist you with any questions you have regarding your Fancard, and are available even if you just need someone to talk to during this trying period.